Privacy Policy Statement
This is the web site of SOUPBASE.COM AND CHEF'S INGREDIENT
Our postal address is
7207 Chagrin Rd Suite #1
Chagrin Falls OH 44023
We can be reached via e-mail at COOKING@SOUPBASE.COM
or you can reach us by telephone at 800-827-8328
Thank you for visiting Soupbase.com, where we hope to satisfy your culinary needs.
We value your visit, and know that privacy is important to you. We want you to be comfortable
when using our site. What follows is a summary of this site’s information collection, information
use, information security and information access practices. If you have any questions about
our privacy practices, e-mail us at cooking@soupbase.com
Personal Information Collection, Use, Access and Change
At the time you register and order product from our Web site, the following personal information
is collected: business and contact name, street address, city, state, zip code, e-mail address,
telephone number, and credit card number. This information is used to process your order and
communicate with you about your order. If you sign up for our email list, your information will
only be used to send you special time sensitive offers and new product announcements.
Soupbase.com will not sell, rent, lease or in any way share your personal information to others.
We only share personal information with business partners that help us complete our sales
transaction with our customers. (e.g. - your credit card company and bank)
With respect to cookies: We use cookies to store visitors preferences, record session information,
such as items that consumers add to their shopping cart, record user-specific information on what
pages users access or visit, record past activity at a site in order to provide better service when
visitors return to our site.
If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail
at the above address, calling us at the above telephone number.
Security
Information is kept secure. Only authorized Soupbase.com employees or agents have access
to stored information. To protect customers, Allserv uses Secure Socket Layer (SSL) technology
using at least 128 bit encryption for the information sent when registering at our site to place
an order. The information is encrypted on your computer, sent through the Internet as jumbled
code, and decoded on Soupbase.com’s secure server. It cannot be intercepted and read in transit.
All appropriate security measures are in place in our physical facilities to protect against the loss,
misuse or alteration of information that we have collected from you at our site.
From time to time, we may use customer information for new, unanticipated uses not previously
disclosed in our privacy notice. If our information practices change at some time in the future we
will post the policy changes to our Web site to notify you of these changes and provide you with
the ability to opt out of these new uses. If you are concerned about how your information is used,
you should check back at our Web site periodically.
Upon request we provide site visitors with access to unique identifier information (e.g., customer
number or password) that we maintain about them, transaction information (e.g., dates on which
customers made purchases, amounts and types of purchases) that we maintain about them, contact
information (e.g., name, address, phone number) that we maintain about them.
If you feel that this site is not following its stated information policy, you may contact us at the
above address or phone number.
